Archives: FAQs

1. Push the mop collar up to release the mop head, then put the mop upright as it’s the easiest way.
2. Locate the peg at the top of the handle under the mop head, then and pull out the peg and set aside.
3. Pull up the head over the top of handle, and put the handle aside too.
4. When you purchase a Twister Cotton Mop Refill, it will not come with collar. So you need to pull out the collar by putting the head inside out and pulling it up.
5. Turn your new refill head inside out and find the hole at the bottom. Then put the collar back through and pull it nice and tight.
6. Next, get your handle and put the collar back over the top of the pole. Then put the handle and peg together.
7. Put the peg back in & make it secure. Then pull the collar back down to lock it in and twist clockwise.

1. 1. Grab the bottle from both sides, and pull it directly upwards. Then Slide it off of the handle.
   2. Fill up your bottle with water – no wax base chemicals as may clog the nozzle of the bottle.
   3. Once it’s filled up to the maximum fill line, close it up. Then slide it back down the handle and press it firmly in, until its all secure.

When you purchase the product, handle will come collapsed. to extend the handle follow these steps:

• Twist the handle anti-clockwise.
• Pull it up to extend, twist it clockwise to lock it in (this may take quite few turns).
• To collapse the handle turn it anti-clockwise until its loose, then push it all the way down to collapse and twist it back clockwise to lock it back in.