Archives: FAQs

Sometimes when the SuperSwish Spray Mop has not been used for an extended period of time the sprayer can dry up or become clogged with residue. Often a simple solution to this is to remove the bottle and pour warm water directly into the cavity. Then, spray a few times and see if water sprays out. If the issue is fixed simply re-insert the bottle and continue use. If not call our toll free number: 1800 066 522 or contact us at ask.sabco@sabco.com.au with an image of your faulty product for further action.

It’s ok to use chemicals, however, one of the main benefits of microfibre is its effectiveness to clean with just water. If there is something really tough to clean on the floor, ensure you read the chemical instructions to avoid using greasy/oily chemicals with can damage microfibre.

Unfortunately, the RoboSweep has now been discontinued, and is no longer available in stores. Refill pads can be purchased directly from us. For more information please call us on 1800 066 522. Disclamier: 2 Year Warranty no longer applies.

When used in the manner directed this product carries no risk to children or pets. The product is intended for use as a floor cleaning agent applied and removed with the aid of a mop, ideally a mop from the Sabco range of microfibre flat mops such as Sabco SuperSwish Xtra Sabco’s range of high quality microfiber flat mops are designed to remove not just the dirt & grime from floors but also the maximum amount of water & cleaning solution. Residual water or other liquids can, if left on the floor, damage the timber. The Sabco Hardwood Floor Cleaner Spray is available via special order desk through Bunnings stores.

Avoid using bleach with microfibre as it can damage the microfibre structure and lessen its effectiveness.

Adhersive tape can only hold limited weight and is also sensitive to different surfaces and paints. To hang multiple products of heavier weight we advise to use wall plugs or screws for optimum hold.

Here at Sabco, we take our customer service very seriously. We would love to talk to you and help in any way we can. All Sabco products come with one year replacement warranty (unless marked on the packaging) and you are entitled to replace the faulty products at the place of purchase. However, if you have any troubles or for further assistance don’t hesitate to give us a call on our toll free number: 1800 066 522 or contact us at ask.sabco@sabco.com.au with an image of your faulty product for further action.

1. Easiest way to replace your refill is to get your fingers underneath the mope head and sponge and pull.
2. Then, turn it around and do the same thing with the other side.
3. To replace the refill, line the pose up on the back of sponge refills and click it in.

1. Pull the cover off the handle, and place your hand on the lock. Then, turn it anti-clockwise to unlock the collar.
2. Pull the collar down, then take the head and twist it clockwise to take off the pole.
3. Replace the head with a new refill and place it back on the pole. Then, turn it anti-clockwise to make it secure.
4. Pull the collar back down and turn it clockwise to secure it back on nice and tight.

1. First, pull up the cover, then remove the lock by pulling it downwards and take the head and pull it directly out.
2. When you get your new refill, you will notice that there is square plug. Line up the square plug with the top of the handle and push it straight back in.
3. Get the collar and push it over the top (push it as hard as you can to hear the click). Then, grab the handle and pull the cover back down.